Reference

How y15s Handles Your Personal Data

At y15s, your privacy is built into every layer of how we operate — from the moment you open an account to every transaction you make via UPI…

End-to-end data encryptionNo data sold to third partiesIndia-specific data handlingYour right to access and deleteTransparent cookie use

Explore lobby Read FAQ

What This Privacy Policy Covers

y15s Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This privacy policy applies to all personal data collected by y15s when you access our platform from India, where local law permits. We collect information such as your name, contact details, device identifiers and payment method references — for example, a UPI handle or Paytm account

1
token — solely to operate your account, process withdrawals and deliver the services you request. We do not store full card numbers or sensitive payment credentials on our servers. Data is retained only as long as required by applicable Indian law or our internal data-minimisation schedule.
2
If you close your account, we begin the deletion process within 30 days, subject to any legal hold obligations. Your data is never sold, rented or traded to advertisers or unrelated third parties.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you have a question about how your data is used, want to request a copy of your records, or need to raise a concern, our…

HOW WE KEEP DATA SAFE

Six Ways y15s Protects Your Privacy

Data protection at y15s is not a single checkbox — it runs across encryption standards, access controls, cookie management, account-security settings and a clear process for requesting changes to your personal record.

TLS Encryption in Transit

Every request between your device and our servers travels over TLS 1.2 or higher. This means your login credentials, UPI references and account details cannot be read by anyone intercepting the connection.

Cookie Controls You Own

We use strictly necessary cookies to keep your session alive, and optional analytics cookies to improve page performance. You can withdraw consent for optional cookies at any time from the Cookie Preferences panel in your account settings.

Account Security Settings

Two-factor authentication is available on every y15s account and we encourage you to enable it. You can also review active sessions, revoke devices and change your password from the Security tab without contacting support.

Data Retention Schedule

We keep transaction logs for the period required under Indian financial regulations, after which records are purged from live systems. You can ask us at any time for a summary of what we currently hold about you.

Your Right to Correct or Delete

You have the right to correct inaccurate personal data and to request deletion of data we no longer need to hold. Submit either request through the in-account Help Centre or by emailing our privacy team directly.

No Third-Party Data Sales

We share data with payment processors — including UPI gateways, Paytm and PhonePe networks — only to complete your transactions. No personal data is sold, rented or disclosed to marketing companies or data brokers.

Common Questions About Your Privacy on y15s

Below are the questions we receive most often about how personal data works on this platform. If your question is not covered here, use the live chat or in-account Help Centre to reach our privacy team directly.

We collect your name, email address, phone number and date of birth for identity verification. Once you add a payment method, we store a token reference for UPI, Paytm or PhonePe — never your raw credentials or full account numbers.

Payment data is tokenised at the point of entry and passed to our licensed payment processor. We hold only a masked reference on our side. Full UPI handles and Paytm wallet credentials are never written to our databases.

Yes. Log in, go to Account Settings, then Help Centre, then Data and Privacy, and submit an access request. We will compile and deliver your data record to your registered email address within 14 business days.

Submit a deletion request through the in-account Help Centre or email our privacy team with your account number. We begin processing within 30 days, subject to any data we are legally required to retain under Indian financial regulations.

We share data only with service providers who process your payments — UPI gateways, Paytm and PhonePe networks — and with identity-verification partners where required by law. We do not share data with advertisers or unrelated third parties.

We use strictly necessary cookies to maintain your session and optional analytics cookies to monitor page performance. You can turn optional cookies off at any time from the Cookie Preferences panel inside your account settings without losing any functionality.

Contact our privacy team by email or live chat first — most concerns are resolved within 72 hours. If you remain unsatisfied, you have the right to raise the matter with the relevant data-protection authority under applicable Indian law.

How y15s Handles Your Personal Data

Reach Our Privacy Team Directly

Six Ways y15s Protects Your Privacy

TLS Encryption in Transit

Cookie Controls You Own

Account Security Settings

Data Retention Schedule

Your Right to Correct or Delete

No Third-Party Data Sales

Common Questions About Your Privacy on y15s

01 What personal data does y15s collect when I open an account?

02 How is my payment data stored when I use UPI or Paytm?

03 Can I request a full copy of the data y15s holds about me?

04 How do I ask y15s to delete my personal data?

05 Does y15s share my data with other companies?

06 What cookies does y15s use and how do I manage them?

07 Who do I contact if I believe my privacy rights have been violated?

Related Pages